Gift Certificates

The gift of fun, sold right at your front desk

Sell gift certificates for birthdays, holidays and thank-yous. Print one on the spot or email it to the recipient, then let them redeem it online or at the desk for anything your families can buy. It all runs in the same system you already use for registrations, rentals and passes.

Why Jarvis for gift certificates

A simple gift program that keeps your books clean

Gift certificates are kept separate from everyday account credit, so you always know what has been sold, what has been used and what is still out there.

Your Own Certificate Types

Offer a fixed $25 certificate, let staff enter any amount within your limits, or both, each with its own wording.

Printed or Emailed

Print a professional certificate with your logo, the recipient's name and a personal message, or email it straight to the recipient.

Redeem Online or In Person

The recipient enters the code on your website, or staff enter it at the desk. Either way it becomes credit on their account.

Clear Reporting

See every certificate sold, redeemed or expired, and include gift certificate sales in your daily totals with their own revenue codes.

How it works

Set it up once. Sell all year.

A few minutes of setup tells Jarvis what you offer. After that, selling a certificate takes about as long as taking a payment.

  One-time setup

Tell Jarvis what you offer

1
Turn gift certificates on

Switch the feature on in your system preferences and give the right staff members permission to sell certificates and manage setup.

2
Create your certificate types

Add each type with its amount, for example "Holiday Gift Certificate, $25" or "Any Amount, $10 to $200," and the revenue code its sales are recorded to.

3
Choose the expiration and wording

Certificates can never expire, expire a set number of months after the sale, or expire on a date you choose. Add the wording you want printed on each one.

  Every certificate

Sell, give and redeem

4
Sell the certificate

From the buyer's account, pick the certificate type, enter the amount if needed, and add the recipient's name and a message.

5
Print it or email it

Jarvis creates a unique code and prints the certificate with directions for redeeming it, or emails it to the recipient for you.

6
The recipient redeems it

Online or at your desk, the code turns into account credit the recipient can use for registrations, passes, rentals and more.

The recipient's experience

Using a gift certificate is as easy as entering a code

Every certificate tells the recipient exactly how to use it. There's nothing to mail back and no waiting for staff to process it.

  • Receive the gift. A printed certificate, or an email showing the certificate, has the amount, a personal message and a unique code.
  • Sign in or create an account. The recipient signs in to your website. Anyone can redeem a certificate, not just the person who bought it.
  • Enter the code. The full amount goes onto their account as credit right away.
  • Spend it on anything. The credit works anywhere account credit does, and anything left over stays on the account for next time.
At the front desk

Everything your staff need, right on the account

Gift certificates have their own card on the Account Dashboard, so selling, looking up and redeeming them are all one click away.

Redeem in seconds

Type in the code and staff see the amount, the type, who bought it and who it's for before confirming the credit with the customer.

Change the recipient

Bought it for the wrong grandchild? Update the recipient's name or the message any time before it's redeemed, then reprint.

Reprint any time

Lost the certificate before giving it? Reprint it. A redeemed certificate reprints stamped "Redeemed" so it can't be used twice.

Expiration handled for you

Jarvis prints the expiration date on the certificate and won't let an expired certificate be redeemed, online or at the desk.

Codes kept safe

Each certificate gets a hard-to-guess 12-character code that can only be used once. Codes are partly hidden on screen, and repeated wrong guesses are stopped.

The whole story on the account

See each certificate an account has bought, who it was for, and whether it has been redeemed and on whose account.

Payments

Take payment the way your customers want to pay

Every gift certificate payment is recorded on the buyer's account and on your staff member's shift, just like any other sale.

Credit Card

Key in a card at the front desk

Tap to Pay

Tap, insert or swipe on a card terminal

Cash

Recorded on the staff member's shift

Check

Record the check number with the sale

Sold is not the same as spent.

A gift certificate sale is recorded to its own revenue code, not to the program it's eventually spent on. When it's redeemed, it moves to account credit with a clear record of the transfer, so your accounting can tell certificates sold from services delivered.

Tracking & reporting

Always know where every certificate stands

Every certificate in one list

Search all certificates by status, type, name or sale date, with totals for what has been sold, redeemed, expired and is still outstanding.

Part of your daily totals

Gift certificate sales flow into your shift, end-of-day, revenue code and receivables reports alongside registrations and rentals.

Card batches that match

Credit card sales of gift certificates are included in your card batch reconciliation, so your deposits still balance to the penny.

Find any payment

Gift certificate payments show up in your payment search, right alongside your other payments, so any sale is easy to look up later.

Turn it on when you're ready

Gift certificates stay hidden until you switch them on. Stop selling any time, and certificates already sold can still be redeemed.

Staff security

Security roles control who can sell and redeem certificates and who manages your certificate types and setup.

Ready to give your community the gift of play?

See how Jarvis handles gift certificates, registrations, facilities and more in one easy system. We'll walk you through it.

  866-490-8596